NN Psychology LTD
of Registered office: 3 Swan Road, Seaton, EX12 2US (“we” or “us”)
Agreement
- Please ensure that you read this agreement carefully as not only does it form the legal
relationship between us, it also provides useful information about the practical side of your
therapy. When you sign this agreement (or if you fail to do so, by attending the first session),
this document will constitute a legally binding agreement between us.
Sessions and cancellations - Our therapy sessions (“Sessions”) are scheduled for 50 minutes and generally take place on a
weekly basis. The Sessions will take place at the times and on the dates that we have preagreed. All sessions will either take place over the Clinix platform or at Cliffe House, Anthony’s Way, Rochester, ME2 4DY unless you are notified otherwise.
2.1 Where Sessions are held in person, you must comply at all times with such venue’s policies
and rules in relation to such venue (particularly fire safety and health and safety rules). You may
be required to leave the venue if you do not comply with such policies and rules (and we shall
not be obliged to refund you any amounts paid in relation to such Session).
2.2 You are responsible for your own belongings that you take to a Session and neither I nor any
third party venue can be held liable for any loss, damage, theft or destruction of any of your
belongings.
2.3 If you cause any loss or liability to a third party (eg by not complying with their policies), you
must reimburse us in full and indemnify us against any claim from any third party (and
associated costs and expenses (including professional fees)) arising out of your actions or
inactions while at a third party venue. - It is very important that you turn up for the Sessions on time. Please plan to arrive early in
case of heavy traffic or some other delaying factor. Unfortunately, if you arrive late for your
Session, we will not be able to continue past the scheduled end time due to the scheduling of
other clients (and we will not be obliged to provide any refund to you).
2 - We may ask you to complete a questionnaire before we meet for the first time and at other
times during our sessions. It is very important that you answer these questions honestly and
completely as these answers will be the foundation for our sessions. - If you need to cancel a Session, you may do so without charge if you provide at least 48
hours’ notice to us. You must give us this notice by email or telephone. If you provide less than
48 hours’ notice of cancellation or miss a Session, you will be charged the full payment for that
Session. - You may need to practice between our Sessions in order to gain the most from them. By
coming to our Sessions, you are committing to make the time to practice outside of our
Sessions.
Fees and payments - We will charge you £110 per session. This is payable with at least 48 hours in advance of the
session and if payment has not been received in cleared funds prior to the session, we will not
proceed with the session. Payment should be made by bank transfer to NN Psychology LTD
Starling Bank, Account number: 33489344 Sort code: 60-83-71.
Confidentiality - We may discuss matters that are sensitive in nature during our sessions. Subject to clause 10
below, we will keep all of such information confidential. - We may disclose certain of your information in the following circumstances:
a) Where you consent to us sharing your information.
b) Where we are compelled to disclose your information by court or by regulations or laws.
c) Where we consider you or somebody else to be at risk or to prevent illegal acts or harm to
you or to others. - As is good practice in therapy, I am part of supervision groups. You agree that I may disclose
any issues which arise out of the Sessions with my supervisor and/or supervision group but I
agree only to disclose such issues on a general basis and without disclosing your name - We keep notes of our sessions in order to refer back to you in instances when this may be
useful. These notes are stored in password protected documents or locked in filing cabinets - I am bound by the Code of Ethics of Health and Care Professions Council A copy of the Code
of Ethics may be viewed at http://www.hpc-uk.org
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Liability – READ THIS SECTION CAREFULLY - Nothing in this agreement shall limit liability for death or personal injury caused by negligence
or by fraud or fraudulent misrepresentation or for any matter for which liability cannot be legally
excluded or limited. - The Sessions shall be provided with due care, skill and ability. Other than this, all warranties
and representations are excluded to the fullest extent permitted by law. Due to the nature of
therapy, no guarantees of any particular results can be made. - There shall be no liability for any loss of profits, loss of business, depletion of goodwill and/or
similar losses, loss of anticipated savings, loss of goods, loss of contract, loss of corruption of data
or information or any special, indirect, consequential or pure economic loss, costs, damages,
charges or expenses suffered or incurred by you as a result of you entering into this agreement. - Our total liability in contract, tort (including negligence or breach of statutory duty),
misrepresentation, restitution or otherwise arising in connection with the performance or
contemplated performance of this agreement shall in all circumstances be limited to the total
price paid by you for the sessions in the 12 months preceding any claim. - If we are prevented from or delayed in performing my obligations by your act or omission or
by any circumstance outside of my control, we shall not be liable to you for any costs, charges or
losses sustained or incurred by you that arise directly or indirectly from such prevention or delay. - The provisions of this liability section shall survive termination of this agreement.
Data Protection and Intellectual Property - We use and process your personal data in accordance with our Privacy Notice that you can
view at https://nnpsychology.co.uk/privacy-policy/
21.We are the owner or the licensee of all Intellectual Property Rights and all other rights in the
materials and content that we use within the Sessions and nothing in this agreement or
otherwise shall operate to transfer the ownership of the Intellectual Property Rights in such
material or content to you or to any other. You may not at any time copy, reproduce, publish in
any form, share, sell, dispose of or otherwise make available to a third party in any way any of
the content or materials that we use in the Sessions. We grant to you a limited, non-exclusive,
non-transferable, non-sub licensable revocable licence to use all or any of the content or
material used in the Sessions for the purposes for which the Sessions were provided only.
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22.You may not without my prior written consent make any audio and/or visual recordings of all
or any part of our Sessions. We may make audio and/or visual recordings of our Sessions with
your permission.
Termination - We may terminate this agreement at any time on immediate notice to you. If we do so, we
will provide a pro rata refund for any Sessions that have not been used at the time of
termination.
General - This agreement and any dispute or claim arising out of or in connection with it or its subject
matter or formation (including non-contractual disputes or claims) shall be governed by and
construed in accordance with English law. The parties irrevocably agree that the courts of England
and Wales shall have exclusive jurisdiction to settle any dispute or claim that arises out of or in
connection with this agreement or its subject matter or formation (including non-contractual
disputes or claims).